Member Manager

Beam is a social enterprise which crowdfunds employment training for homeless people.

As a Member Manager, you'll be on the front-line of Beam, working closely with our amazing members to support them on their journey away from homelessness through rewarding work.

You're deeply empathetic and emotionally mature, as well as happy working with the latest technologies and apps in a data-driven way.

You're process-driven and fastidious as well as a creative problem-solver, able to manage demanding workloads in a fast-paced startup environment.

You see the positive and potential in those often associated with the negative.

You're passionate about changing the lives of vulnerable people for the better through innovation and ready for the most rewarding work of your life.

The position is based in Aldgate, London, and reports to Chief Operating Officer, Seb Barker.

Responsibilities

Collaborating smartly with our brilliant referral partners
Supporting our amazing members to achieve life-changing, positive training and employment outcomes
Building a strong, respectful and professional working relationship with Beam members
Supporting members to create content for their campaigns using our proprietary in-house technology
Producing detailed risk assessments and case notes
Working to KPIs and constantly looking to improve the Beam model

Requirements

>1 year high-quality professional experience in a startup, social enterprise or the homelessness sector
Experience working with vulnerable individuals
Passion for innovation and social impact
Thrives under pressure and in fast-paced environments
High level of written articulacy
Highly detail-orientated and risk-aware while working with integrity and openness
Entrepreneurial, get things done attitude
Highly adaptable, personable and excited to work with people from diverse backgrounds
Committed to promoting equality of opportunity in London and far beyond

Compensation & Perks

Highly competitive for social enterprises and "tech for good" package
EMI-qualifying share options
Stunning coworking office by Brick Lane with WeWork community benefits (eg corporate discounts, perks and events)
'Beam team talks' with some of the UK's leading entrepreneurs

Beam is a rapidly-growing, high-energy team who set ourselves high standards and love what we do. If you're ready for a challenge, to learn fast and drive some major innovation, apply for this job by clicking on the link below.

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Disabilities Inclusion Inequality Beam- Member Manager As a Member Manager, you're on the front-line of Beam, working closely with our amazing members to support them on their journey away from homelessness through rewarding work. English Beam https://beam.org/