For the 1 in 6 people with arthritis in the UK, arthritis attacks what it means to live.
Arthritis Care and Arthritis Research UK merged on 1 November 2017 because we believe that together we can overcome the pain, isolation and fatigue of arthritis. The new charity, created by coming together, will combine the best of both and provide high quality arthritis care, arthritis research, a louder arthritis voice and greater funding for arthritis. We will invest in breakthrough treatments, the best information and vital support for everyone affected by arthritis. Our ambition is to integrate cutting edge research with the expertise and growing involvement of people with arthritis to make everyday life better for all 10 million people living with these conditions across the UK.
The next few years represent a unique opportunity for the charity to do more, more effectively, to positively impact on the lives of people with arthritis across the UK and everyone who works for us will have important role to play in our transformation.
It is an exciting time to join the charity as we look to how we can better support people with arthritis with real time, relevant, robust information and support that allows them to better manage their condition. This will include implementing a new digital asset management system and developing our new virtual assistant, incorporating cognitive computing to enable users to access personalised information in the way they want to receive it.
The content team play a vital role in these changes. They are responsible for producing high-quality relevant content on arthritis and related conditions for people with arthritis and healthcare professionals.
Arthritis Care and Arthritis Research UK seek a
Content Editor
- Location: Chesterfield or London
- Contract type: Full Time
- Contract length: 2 year fixed term
- Date: January 2018
Sitting within the Services and Involvement directorate, the Content team’s work underpins the services provided by the charity, including the helpline, virtual assistant, website, branches, groups and peer support, as well as supporting colleagues in fundraising, communications, policy and professional engagement.
Reporting to the senior editor, you will be joining a team of nine (Managing editor, 3 x senior editors, 3 x editors, 1 x information officer and 1 x editorial assistant).
You will play a pivotal role in supporting the development of our content to ensure we are ready for the changes ahead.
Main purpose of the role
Reporting to a senior editor, your role will be responsible for creating, reviewing and developing content on arthritis and related conditions for people with arthritis. You will develop core health information that can be tailored to suit the channel or audience needs.
You will bring innovation and creativity to develop our content and use insight and research to ensure that the content developed meets customer needs both now and in the future. You will develop and maintain our information and education content, ensuring it continues to be of the highest quality, evidence-based and expert led.
Working with other teams across the charity, you will help ensure we deliver information about arthritis and related conditions consistently, inputting into cross organisational projects and external partnerships.
Management and key relationships
Reports to: Senior editor
Key Relationships
- Other members of the Content Team and colleagues in the wider Services and Involvement Directorate.
- All parts of the organisation, particularly the Brand team, Digital team, Insight Managers, Fundraising and Policy colleagues.
- External expert authors and reviewers and creative services suppliers.
Main Responsibilities and Duties
Responsibility/Duty
- To use insight and understanding of people with arthritis, professionals, employers, politicians and our other audiences to review our current content provision, identify gaps and create and project manage the review of content, new and existing, to fill these gaps.
- To be responsible for project managing and delivering high-quality, highly reputable content in a timely manner, to editorial and brand guidelines, engaging people with arthritis, authors and reviewers.
- To work with colleagues across the business to support the development of a variety of outputs in innovative ways across multi-channel formats.
- To ensure that all material produced is clear, accurate, up-to-date and appropriate to the intended audience. To ensure that written and spoken material is in plain English. To double-check factual accuracy and ensure consistency with other Arthritis Research UK resources.
- To make editorial and design decisions based on best practice and editorial, style, review and brand guidelines including tone of voice.
- To undertake other related tasks as may reasonably be required from time to time, supporting colleagues across the charity with activities as appropriate.
- Assisting with the implementation of a digital asset management system, including uploading and tagging content appropriately.
Person specification
Knowledge, skills and experience: key requirements
- Degree level or equivalent experience.
- Significant experience of content editing, preferably of medical and health content for specialist and non-specialist audiences.
- Experience of co-ordinating the writing and review of content, liaising with external authors and reviewers.
- Experience of working with and managing relationships with external agencies and providers.
- Experience of project management and a level of autonomy in managing and delivering individual projects.
- Experience of using different formats to present information and messaging for different audiences.
- A high level of IT literacy; including expertise in Word, Excel, Outlook and CMS experience.
Competencies
- Setting direction: understanding your role, planning and prioritising work for yourself, and/or others.
- Business awareness: being aware of the impact of arthritis and championing what we do using internal and/or external insight effectively.
- Change and innovation: looking for ways to improve what we do, engaging and adapting to change and being aware of and managing risk.
- Delivering results: using and planning the resources you have responsibility for to ensure delivery of agreed plans and priorities.
- Problem solving: identifying, understanding, resolving and learning from problems.
- Accountability: taking responsibility for your actions and behaviour using feedback to learn and develop.
- Teamwork: contributing to, and supporting your team utilising individual and shared learning and development.
- Effective relationships: understanding how your behaviour affects others, showing trust, and collaborating positively.
- Two-way communication: understanding and listening to others whilst communicating effectively using appropriate channels.
Desirable requirements
- Relevant qualification in copywriting, editing or journalism.
- Experience of engaging and developing content relevant for health professionals.
- Knowledge of web content accessibility guidelines (WCAG 2.0).
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Health Arthritis Care and Arthritis Research UK: Content Editor Arthritis Care and Arthritis Research UK merged on 1 November 2017 because we believe that together we can overcome the pain, isolation and fatigue of arthritis English Arthritis Care and Arthritis Research UK https://www.arthritiscare.org.uk/
Non-profit Job (Full-Time) Web Development/ITCommunicationsCampaigning 1521586800 London, UK healthjobseekerLondonSocial InnovationSocial MediaUKwellbeingCampaigningDesignHealthPR & MarketingSocial Impact CareerSocial Innovation Recruitment@arthritisresearchuk.org 1521673200 Default Image 3 Premium GBP Recruitment@arthritisresearchuk.org Content Editor London, England