About GoodGym
GoodGym is a community of runners who get fit by doing good. We:
- run in groups to do physical tasks for community organisations
- run to help older people with one off tasks they can no longer do alone, such as clearing gardens or changing light bulbs
- run to make social visits to isolated older people who we call our 'coaches' because they motivate us to keep going
Founded in 2009, we have seen participation doubling year-on-year. GoodGym’s central team of 12 staff coordinate the national operations across 43 areas. Locally, personal trainers and running coaches lead group sessions and steer members participation.
GoodGym is unique globally and is the first to combine physical exercise with volunteering at scale. We aim to be a vital health and wellbeing offer in every major city and town in the UK.
Design the future of fitness and volunteering
GoodGym seeks a talented:
Service Designer
to work with participants to design the future of GoodGym’s work with women finishing education, helping them to maintain physical activity and benefit from volunteering making new friends, learning new skills and become more connected to their local community.
Supporting women to stay active after leaving education
GoodGym is working with Sport England to address the reduction in physical activity by women after the transition from fulltime education to job-seeking or employment.
We are looking for a service designer to work from August until January to understand the needs of this group and produce insights and plans to be the basis of this work.
Research may take the form of telephone calls, surveys, workshops, attendances on runs or other means that the designer sees fit. You will design the service in collaboration with students, recent graduates, higher education establishments and graduate employers. The aim should be to utilise user co-design methods wherever possible.
The aims of the project are:
- Increase participation in GoodGym for women in the 9 months after leaving structured education
- Understand need: what are the pressures, worries, interests and goals of this group?
- Shaping delivery: what kind of features, principals, timings, opportunities, goals, resources should a GoodGym project targeting this audience have?
- Understand marketing: what are the key moments of influence and the most effective messages and delivery methods?
- Understand engagement: what are the reasons for maintaining activity? How can participants be supported and encouraged to maintain participation in the project?
User experience is central to the outcomes of this project and we expect the project to be designed alongside GoodGym’s tech team.
Deliverables
You will have a monthly meeting with the GoodGym team presenting findings and feeding into strategy.
You will work closely with the GoodGym tech team who will be building and implementing your work. By March 2019 you will have created a delivery plan covering:
- Engagement strategy including moments of influence we should be targeting
- Full project design including roles and responsibilities,
- Marketing messages and delivery methods
- Messagings for encouraging runners into long term engagement
- Designs for improving user experience on the GoodGym website
- Role descriptions and person specifications for personnel to deliver the project
- Key organisations and institutions with which we may partner for delivery
Skills / experience required:
Skills:
- Qualitative and quantitative user insight / user research skills
- UX Design skills
- Interaction and interface design
- Skilled interviewer
- Skilled visual communicator
Desirable:
- Experience of physical activity participation research
- Knowledge and experience of Goodgym runs
- Knowledge / experience of target audience
- Frontend design skills
Experience:
- Experience of involving users in developing an effective service
- Experience of working with small and growing organisations
- Experience of participation funnels
- Demonstrable ability to lead projects
Contract type:
Full time for 6-8 months from August/September 2018 - February/March 2019
£20-24k project fee depending on experience
Working from the GoodGym London office or out on site
How to apply
Please send a CV and covering letter to jobs@goodgym.org. We strongly recommend attending a GoodGym run prior to application/interview.
Please contact ed@goodgym.org for more details and to discuss the role
The deadline for applications is 10am on Monday 6th August. Interviews will be taking place on Friday 10th August.
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HealthWomen & Gender GoodGym - Service Designer GoodGym seeks a service designer to design the future of GoodGym’s work with women finishing education, helping them to maintain physical activity English GoodGym https://www.goodgym.org/
Non-profit Job (Full-Time) Community ManagementCounselingDesignEvent Management 1533506400 London, United Kingdom healthjobseekerLondonCommunityDesignHealthSportWell-beingWomen & Gender jobs@goodgym.org 1533592800 Default Image 4 Premium GBP Service Designer*in London, Vereinigtes Königreich